Term and Conditions

Welcome to Smart Design Store! These Terms and Conditions govern your use of our website kitchensuppliesale.com and all purchases made through it. By accessing our site and making a purchase, you agree to be bound by these terms. Our policies are designed with the same thoughtfulness and clarity that define our home organization products, ensuring a transparent and trustworthy relationship with our valued customers.

1. Acceptance of Terms

By accessing, browsing, or making a purchase from the Smart Design Store website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Shipping & Returns Policy, and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.

2. User Obligations and Responsibilities

As a user of our site, you agree to:

• Provide accurate, current, and complete information during account registration and checkout.
• Use the website only for lawful purposes and not engage in any fraudulent activity.
• Not reproduce, duplicate, copy, or resell any part of our site or its content without express written permission.
• Be responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• Ensure that any products purchased are used in accordance with their intended purpose and safety guidelines.

3. Products and Services Description

Smart Design Store specializes in thoughtful home organization solutions across categories including Kitchen, Bedroom, Laundry, Closets, Pantry, and Specialty Products. We strive to ensure that product descriptions, images, and specifications on our site are accurate. However, slight variations in color or design may occur due to screen settings or manufacturing batches. If a product you receive significantly differs from its description, please contact us immediately.

Hygiene-Conscious Products: Certain items, such as Brushes, Dusters, and Specialty Products, are marked as final sale for hygiene reasons once opened or used. Please review product details carefully before purchase.

4. Ordering and Payment Terms

4.1 Order Process

Placing an order constitutes an offer to purchase. We will send an order confirmation email once your order is received. A contract between us is formed only when we dispatch your order and send a shipment confirmation.

4.2 Pricing and Availability

All prices are listed in US Dollars (USD). We reserve the right to adjust prices and correct pricing errors at any time. Product availability is subject to change. If an item becomes unavailable after you place an order, we will notify you promptly and offer a refund or alternative.

4.3 Payment Methods

We accept the following secure payment methods: Visa, MasterCard, JCB, and PayPal. Your payment is processed securely, and we do not store your full payment card details on our servers.

4.4 Shipping and Delivery

We ship globally but are currently unable to ship to some parts of Asia and a few remote regions.

• Order Processing: 1-2 business days after confirmation.
• Standard Shipping: Via DHL or FedEx. $12.95 flat fee. Delivery within 10-15 business days after dispatch.
• Free Shipping: Available on orders over $50 via EMS. Delivery within 15-25 business days after dispatch.

You are responsible for providing a correct and deliverable shipping address. Any additional duties, taxes, or customs fees for international orders are the customer’s responsibility.

5. Returns, Refunds, and Exchanges

Your satisfaction is our priority. Our detailed Returns & Exchanges Policy is incorporated into these terms. Key points include:

• Return Window: 15 days from the delivery date.
• Condition: Items must be unused, unwashed, and in original packaging with all tags.
• Process: Initiate a return by contacting [email protected] within the window.
• Refunds: Issued to the original payment method within 5-10 business days after we receive and approve the return. Original shipping fees are non-refundable unless the return is due to our error.
• Non-Returnable Items: For hygiene reasons, Brushes, Dusters, Specialty Products, and personal care items cannot be returned once opened or used, unless defective.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, product designs, and software, is the property of Smart Design Store or its licensors and is protected by international copyright and intellectual property laws. You may not use, reproduce, modify, or distribute any content without our prior written consent. The “Smart Design Store” name and logo are trademarks of our company.

7. Limitation of Liability

Smart Design Store and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products, including but not limited to loss of profits, data, or business interruption. Our total liability for any claim related to your purchase shall not exceed the total amount you paid for the specific product giving rise to the claim.

Our products are designed for general home organization use. We are not liable for damages resulting from misuse, improper installation, or failure to follow provided instructions.

8. Privacy and Data Protection

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our site, you consent to such processing.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of Texas, United States. Any disputes shall be resolved in the courts located in Bexar County, Texas. We encourage you to contact us first at [email protected] to resolve any issues amicably.

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. The latest version will always be posted on this page with an updated “Last Updated” date. Continued use of the site after changes constitutes acceptance of the new terms.

11. Contact Us

Thank you for choosing Smart Design Store. We are dedicated to helping you create an organized home and a seamless shopping experience.